Customer Support
Help with billing, your Shopify store, account access, and using Nettro.
getnettro@gmail.comWe typically reply within 1–2 business days.
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Quick answers and links for common questions.
Billing & payments
Subscriptions, trials, invoices, and cancellations.
Refunds & cancellation policy →Frequently asked questions
Can't find what you need? Contact us below.
Sign up and you get full access to the Pro Plan for 3 days at no charge. Add a payment method in Billing before the trial ends to keep access. If you cancel before the trial ends, you won't be charged.
Contact support
Send us a message or email getnettro@gmail.com directly. Include your Nettro account email for faster help with billing or store issues.
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Response time
We typically reply within 1–2 business days. For billing questions, include the email address on your Nettro account.
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